Since it was formed, Waterloo Travel Event & Tourism, our company has assumed the commitment of offering our clients reliable and quality services, guaranteeing a personalized, professional and efficient attention, oriented to the maximum satisfaction of them.
We are an Event & Tourism Agency located in a privileged area of Misiones, in the city of Puerto Iguazú, place of one of the 7 wonders of the world.
At WATERLOO TRAVEL we are convinced that the quality of services we provide is our most valuable tool, making each of our clients part of our family.
Our greatest reward is the satisfaction of our customers, for this we put at your service all the infrastructure, technology and knowledge to make your stay here an unforgettable experience. Years of work and all the cordiality of a family business put at your service, added to the wonderful environment of Misiones will make your trip the best of your life.
Our general objective for our agency is to design, organize and distribute tourism services and find an adequate response to the needs of customers.
- Provide safe and quality tourism services
- Have responsibility, punctuality, cordiality and personalized attention towards our passengers.
- Promote the conservation and valuation of the natural and cultural heritage of our region, supporting and carrying out sustainable and sustainable activities that protect the environment.
- Lead the Receptive Tourism and Events Market in the Iguazú Destination.
- Reliability – Seriousness and Security: We believe in the value of each person and what it can generate. We encourage participation, exchange of ideas and points of view as feedback to improve our services and we understand the need for our clients to have physical support that gives greater transparency to the provision of the service.
- Integrity – Truthfulness – Honesty: We value the importance of doing things right from the start. We are sincere with our clients about the services they will receive and transparent in the management of our operations.
- Responsibility: We are fully compliant with the obligations and duties that emanate from the contracts we celebrate with our clients.
- Ethics: We respect the tourist work carried out by our competitors and the operators of other countries, their ways of operating and managing their businesses. In addition, we encourage cooperation among tourism agents through the creation of strategic alliances.
- Innovation: We are constantly worried about incorporating new ideas, services and destinations to offer our clients.
Concern and respect for Human Talent: We recognize and highlight the importance of those who form our work team, for which we promote teamwork in a harmonious work environment, with loyal and committed people with the company that makes up our large family. We promote training for the growth and development of our team members.
Become a tour operator of recognized presence in our region, for the confidence and security that we offer our customers.
Promote the sustainable growth of the organization, based on permanent innovation in both the provision of services, the approach to customers, the quality of information provided, the right advice for each need.
Achieve a flexible organization to the changes that the market requires, anticipate the trends to generate differentiating and varied proposals.
Constantly strengthen the investment in technology for the development of our activity.
Waterloo Travel - Evento & Turismo
We work with accommodation in the land of the Iguazú Falls and Puerto Iguazú, Argentina. So also in Foz do Iguazú, Brazil and in Ciudad del Este, Paraguay. Always looking for quality and comfort for our passengers; Taking into account that they fit your wishes and needs. We have a wide variety of options in all kinds and categories of accommodations; departments, cabins, hostels, lodges, hotels, etc. Through agreements with a large number of companies, which align with our objectives, we can offer from a simple room to an all inclusive, and all the necessary services for an excellent stay. We make reservations for groups, families, couples, events, incentives, business meetings; everything the client requests can be contracted through our travel agency.
We offer all excursions in the destination Iguazú and the Three Borders, taking into account the tastes, wishes and expectations of visitors. From relaxation, relaxation and leisure activities to eco-adventure activities and the most extreme fun, visiting wonderful and unique places, penetrating the immensity of the dense missionary jungle and taking the strength and energy of the waterfalls and waterfalls. All seasoned with a mix of trinational culture, which can be enjoyed through meals, local people and their crafts.
We have available a complete fleet of new high-end vehicles, for the realization of all our transfers: cars, minibuses, buses; who are prepared to perform services in regular, private, individual, family, group, for events and conventions; always driven by professionals, aware of the safety and comfort that the passenger needs. Each one, respectively, authorized by the competent authority and with all the insurance for the traveler.
We offer our clients, all types of packages, those as they adjust to the tastes, desires, times and concerns of the passengers; conventional packages, which include the main attractions, transfers and excursions of the Iguazú Destination and the Cataratas region; and the promotional packages, more economical, accessible and available for all types of public, always maintaining the quality of the services and the satisfaction of the passengers.